Applied Business Technology - ABT2

Offered at the Following Campuses

  • Valdosta Campus
  • Online

Program Overview

The Applied Business Technology Diploma programs provides students with the customer service specialty, general education courses, work experience in a related area, and a series of courses in a specialty area.  Graduates have qualifications to work in a variety of fields based on the student's area of specialty. The areas of specialties are as follows: management, entrepreneurship, business technology, paraprofessional, and leadership.

**Beginning Fall 2014, this program will qualify for the Strategic Industries Workforce Development Grant (SIWDG).** 

Please visit Georgia’s Strategic Industries Workforce Development Grant for more information.

 

Entrance Requirements

*Submit a completed application and application fee;      

*Be at least 16 years of age;   
  
*Submit official high school transcript or GED transcript;  
   
*Submit official college transcripts, if applicable;      

*Present acceptable SAT or ACT scores taken within the last 60 months, or acceptable COMPASS or ASSET scores taken within the last 60 months. Documentation on a college transcript of successful completion of appropriate courses from a regionally accredited college or university may be accepted in lieu of test scores.

Course Overview

Credit Hours
General Education Core (8 - 9 hours)

Prereqs: Diploma Level Reading and Writing Scores OR READ 0097 and/or ENGL 0097 w/ a "C" or better

Coreqs: None

Emphasizes the development and improvement of written and oral communication abilities. Topics include analysis of writing, applied grammar and writing skills, editing and proofreading skills, research skills, and oral communication skills.

Prereqs: Diploma Level Math Scores OR MATH 0090 w/ a "C" or better

Coreqs: None

Emphasizes the application of basic mathematical skills used in the solution of occupational and technical problems. Topics include fractions, decimals, percents, ratios and proportions, measurement and conversion, formula manipulation, technical applications, and basic statistics.
Choose One of the Following (2 - 3 hours)

Prereqs: Provisional Admission

Coreqs: None

Emphasizes human relations and professional development in today's rapidly changing world that prepares students for living and working in a complex society. Topics include human relations skills, job acquisition skills and communication, job retention skills, job advancement skills, and professional image skills.
PSYC
1010
3

Prereqs: Provisional Admission

Coreqs: None

Presents basic concepts within the field of psychology and their application to everyday human behavior, thinking, and emotion. Emphasis is placed on students understanding basic psychological principles and their application within the context of family, work and social interactions. Topics include an overview of psychology as a science, the nervous and sensory systems, learning and memory, motivation and emotion, intelligence, lifespan development, personality, psychological disorders and their treatment, stress and health, and social relations.
Occupational Courses (41 - 43 hours)

Prereqs: None

Coreqs: None

This course introduces the learner to the service industry. Topics include: an introduction to the service industry business environment, an introduction to life-long learning, work ethic and positive behavior required for exceptional customer service, an introduction to customer relations, working together successfully on teams, and basic business principles.

Prereqs: None

Coreqs: MKTG 1161

This course provides students with skills necessary to communicate with customers and successfully manage that relationship in both telephone and face-to-face situations. Topics include: skills to effectively communicate with customers, developing rapport with customers, problem-solving in customer service, telephone skills, sales skills in the service environment, managing the difficult customer, and managing the multicultural customer. Computer-Based Training (CBT) is used to allow students to practice skills using simulated business situations.

Prereqs: MKTG 1162

Coreqs: None

Provides students with the fundamentals of computer skills used in a customer service environment. Topics include: introduction to computer technology, introduction to the Windows environment, introduction to word processing, introduction to spreadsheets, introduction to databases and introduction to E-mail.

Prereqs: MKTG 1163

Coreqs: None

Provides students with the fundamentals of basic business skills used in the customer service environment. Topics include: introduction to business correspondence, basic business calculations, change management, managing multiple tasks and priorities, and tolls for team problem-solving and service improvement.

Prereqs: MKTG 1164

Coreqs: None

Provides students with skills that will allow them to present a positive image to both co-workers and customers. Topics include: personal wellness and stress management, positive image, and job interview skills.
APBT Field Experience/Internship (12 hours)

Prereqs: None

Coreqs: None

This course applies and reinforces one or all of the following in an actual job placement or practicum experience: business skills; organization and/or product knowledge; job safety, security, and discipline; and employability skills. Topics include application of business skills; application of organization and/or product knowledge; application of safety and security within the job setting; use of proper interpersonal skills; and professional development.
Or Complete All of the Following (12 hours)

Prereqs: None

Coreqs: None

This course applies and reinforces one or all of the following in an actual job placement or practicum experience: business skills; organization and/or product knowledge; job safety, security, and discipline; and employability skills. Topics include application of business skills; application of organization and/or product knowledge; application of safety and security within the job setting; use of proper interpersonal skills; and professional development.

Prereqs: None

Coreqs: None

This course applies and reinforces one or all of the following in an actual job placement or practicum experience: business skills; organization and/or product knowledge; job safety, security, and discipline; and employability skills. Topics include application of business skills; application of organization and/or product knowledge; application of safety and security within the job setting; use of proper interpersonal skills; and professional development.

Prereqs: None

Coreqs: None

This course applies and reinforces one or all of the following in an actual job placement or practicum experience: business skills; organization and/or product knowledge; job safety, security, and discipline; and employability skills. Topics include application of business skills; application of organization and/or product knowledge; application of safety and security within the job setting; use of proper interpersonal skills; and professional development.

Prereqs: None

Coreqs: None

This course applies and reinforces one or all of the following in an actual job placement or practicum experience: business skills; organization and/or product knowledge; job safety, security, and discipline; and employability skills. Topics include application of business skills; application of organization and/or product knowledge; application of safety and security within the job setting; use of proper interpersonal skills; and professional development.
Choose One of the Following Specializations (18 - 20 hours)
8BT2 - Business Technology (20 hours)

Prereqs: None

Coreqs: Provisional Admission

Introduces the fundamental concepts, terminology, and operations necessary to use computers. Emphasis is placed on basic functions and familiarity with computer use. Topics include an introduction to computer terminology, the Windows environment, Internet and email, word processing software, spreadsheet software, database software, and presentation software.
2

Prereqs: BUSN 1440, COMP 1000, ENGL 1010

Coreqs: None

Emphasizes transcribing mailable documents from dictation using word processing software. Topics include: equipment and supplies maintenance and usage, work area management, transcription techniques, productivity  and accuracy, proofreading, and language arts skills.
BUSN
1240
3

Prereqs: COMP 1000

Coreqs: None

Emphasizes essential skills required for the business office. Topics include: office protocol, time management, telecommunications and telephone techniques, office equipment, workplace mail, records management, travel/meeting arrangements, electronic mail, and workplace documents.
BUSN
1400
4

Prereqs: COMP 1000

Coreqs: None

This course covers the knowledge and skills required to use word processing software through course demonstrations, laboratory exercises and projects. Minimal document keying will be necessary as students will work with existing documents to learn the functions and features of the word processing application. Topics and assignments will include: word processing concepts, customizing documents, formatting content, working with visual content, organizing content, reviewing documents, sharing and securing content.
4

Prereqs: COMP 1000, BUSN 1100 or ability to key 25 gross words a minute on 3-minute timings with no more than 3 errors

Coreqs: None

Reinforces the touch system of keyboarding placing emphasis on correct techniques with adequate speed and accuracy and producing properly formatted business documents. Topics include: reinforcing correct keyboarding technique, building speed and accuracy, formatting business documents, language arts, proofreading, and work area management.
Choose One of the Following (4 hours)

Prereqs: Program Admission

Coreqs: None

Introduces the basic financial accounting concepts of the complete accounting cycle and provides the student with the necessary skills to maintain a set of books for a sole proprietorship. Topics include: accounting vocabulary and concepts, the accounting cycle for a personal service business, the accounting cycle for a merchandising business, inventory, cash control and receivables. Laboratory work demonstrates theory presented in class.
BUSN
2200
4

Prereqs: Program Admission

Coreqs: None

Introduces fundamental concepts of the accounting cycle for a sole proprietor service business. Topics include: accounting equation, analyzing business transactions, journalizing and posting transactions, accounts receivable and accounts payable subsidiary ledgers, financial statements, cash control, and payroll concepts.
8ES2 - Entrepreneurship (18 hours)

Prereqs: None

Coreqs: None

This course emphasizes the trends and the dynamic forces that affect the marketing process and the coordination of the marketing functions. Topics include effective communication in a marketing environment, role of marketing, knowledge of marketing principles, marketing strategy, and marketing career paths.

Prereqs: None

Coreqs: None

This course introduces the study of contracts and other legal issues and obligations for businesses. Topics include: creation and evolution of laws, court decision processes, legal business structures, sales contracts, commercial papers, Uniform Commercial Code, and risk-bearing devices.
MKTG
2210
6

Prereqs: Program Admission

Coreqs: None

This course provides an overview of the steps in establishing a business. A formal business will be created. Topics include planning, location analysis, financing, developing a business plan, and entrepreneurial ethics and social responsibility.

Prereqs: Provisional Admission

Coreqs: None

Provides students with knowledge and skills necessary for a manager or entrepreneur to develop and implement a business plan. Topics include: business/community compatibility, introduction to cash flow and break even analysis, development of product/service idea, determination of market feasibility, determination of financial feasibility, development of marketing strategy, development of operations outline, and application of financial concepts.

Prereqs: Provisional Admission

Coreqs: None

This course introduces the essentials of starting, managing, and growing a small business. Topics include: the role of the entrepreneur, pricing, advertising, financing, and layout of facilities, inventory control, staffing, purchasing, vendor selection, and relevant laws affecting small business.
8LE2 - Leadership (19 hours)

Prereqs: Program Admission

Coreqs: None

Introduces the basic financial accounting concepts of the complete accounting cycle and provides the student with the necessary skills to maintain a set of books for a sole proprietorship. Topics include: accounting vocabulary and concepts, the accounting cycle for a personal service business, the accounting cycle for a merchandising business, inventory, cash control and receivables. Laboratory work demonstrates theory presented in class.

Prereqs: Provisional Admission

Coreqs: None

Develops skills and behaviors necessary for successful supervision of people and their job responsibilities. Emphasis will be placed on real life concepts, personal skill development, applied knowledge and managing human resources. Course content is intended to help managers and supervisors deal with a dramatically changing workplace being affected by technology changes, a more competitive and global market place, corporate restructuring and the changing nature of work and the workforce. Topics include: Understanding the Managers Job and Work Environment; Building an Effective Organizational Culture; Leading, Directing, and the Application of Authority; Planning, Decision-Making, and Problem-Solving; Human Resource Management, Administrative Management, Organizing, and Controlling.

Prereqs: Provisional Admission

Coreqs: None

This course is designed to provide the student with an overview of the functions of business in the market system. The student will gain an understanding of the numerous decisions that must be made by managers and owners of businesses. Topics include: the market system, the role of supply and demand, financial management, legal issues in business, employee relations, ethics, and marketing.
MGMT
1115
3

Prereqs: Provisional Admission

Coreqs: None

This course familiarizes the student with the principles and techniques of sound leadership practices. Topics include: Characteristics of Effective Leadership Styles, History of Leadership, Leadership Models, The Relationship of Power and Leadership, Team Leadership, The Role of Leadership in Effecting Change.

Prereqs: Provisional Admission

Coreqs: COMP 1000

Emphasizes developing the full range of communication strategies required to become a successful manager and prepares managers for the skills required to communicate effectively in business today. Topics include: Organizational/Strategic Communication, Interpersonal Communication, Presentation Techniques, Presentation Technology & Applications, Team/Group Communication, Intercultural Communication, External Stakeholder Communication and Using Spreadsheet Applications for Business Problem Solving.
MGMT
2215
3

Prereqs: Program Admission and MGMT 1100

Coreqs: None

This course utilizes team methodologies to study the field of management. It encourages students to discuss their perception of management practices which have been studied during the management program. Topics include: current issues and problems in management and supervision and state-of-the-art management and leadership techniques. Students will be put into teams, will work on team projects to demonstrate their understanding of the competencies of this course, and will do peer evaluation. Potential team projects could include authoring a management book covering the competencies, videos, web sites, bulletin boards, and slide presentations amongst others.
8MS2 - Management (18 hours)

Prereqs: Provisional Admission

Coreqs: None

Develops skills and behaviors necessary for successful supervision of people and their job responsibilities. Emphasis will be placed on real life concepts, personal skill development, applied knowledge and managing human resources. Course content is intended to help managers and supervisors deal with a dramatically changing workplace being affected by technology changes, a more competitive and global market place, corporate restructuring and the changing nature of work and the workforce. Topics include: Understanding the Managers Job and Work Environment; Building an Effective Organizational Culture; Leading, Directing, and the Application of Authority; Planning, Decision-Making, and Problem-Solving; Human Resource Management, Administrative Management, Organizing, and Controlling.
MGMT
1115
3

Prereqs: Provisional Admission

Coreqs: None

This course familiarizes the student with the principles and techniques of sound leadership practices. Topics include: Characteristics of Effective Leadership Styles, History of Leadership, Leadership Models, The Relationship of Power and Leadership, Team Leadership, The Role of Leadership in Effecting Change.

Prereqs: Provisional Admission

Coreqs: None

This course is designed to provide the student with an overview of the functions of business in the market system. The student will gain an understanding of the numerous decisions that must be made by managers and owners of businesses. Topics include: the market system, the role of supply and demand, financial management, legal issues in business, employee relations, ethics, and marketing.
MGMT
1125
3

Prereqs: Provisional Admission

Coreqs: None

Provides students with an overview of business ethics and ethical management practices with emphasis on the process of ethical decision-making and working through contemporary ethical dilemmas faced by business organizations, managers and employees. The course is intended to demonstrate to the students how ethics can be integrated into strategic business decisions and can be applied to their own careers. The course uses a case study approach to encourage the student in developing analytical, problem-solving, critical thinking and decision-making skills. Topics include: An overview of business ethics; moral development and moral reasoning; personal values, rights, and responsibilities; frameworks for ethical decision-making in business; justice and economic distribution; corporations and social responsibility; corporate codes of ethics and effective ethics programs; business and society: consumers and the environment; ethical issues in the workplace; business ethics in a global and multicultural environment; business ethics in cyberspace; and business ethics and the rule of law.

Prereqs: Provisional Admission

Coreqs: None

This course is designed as an overview of the Human Resource Management (HRM) function and of the manager and supervisors role in managing the career cycle from organizational entry to exit. It acquaints the student with the authority, responsibility, functions, and problems of the human resource manager, with an emphasis on developing familiarity with the real world applications required of employers and managers who increasingly are in partnership with HRM generalists and specialists in their organizations. Topics include: strategic human resource management, contemporary issues in HRM: ethics, diversity and globalization; the human resource/supervisor partnership; human resource planning and productivity; job description analysis, development, and design: recruiting, interviewing, and selecting employees; performance management and appraisal systems; employee training and development: disciplinary action and employee rights; employee compensation and benefits; labor relations and employment law; and technology applications in HRM.

Prereqs: Provisional Admission

Coreqs: None

Develops an understanding of how fostering employer/employee relationships in the work setting improves work performance. Develops legal counseling and disciplinary techniques to use in various workplace situations. . Topics include: the definitions of coaching, counseling, and discipline; importance of the coaching relationship; implementation of an effective counseling strategy; techniques of effective discipline; and performance evaluation techniques.
8PS2 - Paraprofessional (18 hours)

Prereqs: Provisional Admission

Coreqs: None

Introduces concepts relating the responsibilities and procedures involved in a variety of early childhood care situations. Topics include historical perspectives; professionalism; guidance; developmentally appropriate practices; learning environment (including all children); cultural diversity; and licensing, accreditation, and credentialing.

Prereqs: Provisional Admission

Coreqs: None

Introduces the student to the physical, social, emotional, and cognitive development of the young child (prenatal through 12 years of age). The course provides for competency development in observing, recording, and interpreting growth and development stages in the young child; advancing physical and intellectual competence; supporting social and emotional development; and examining relationships between child development and positive guidance. Topics include developmental characteristics, prenatal through age 12, developmental guidance applications, observing and recording techniques, ages and stages of development, and introduction to children with special needs.

Prereqs: Provisional Admission

Coreqs: None

Introduces the theory, practices, and requirements for establishing and maintaining a safe, healthy learning environment. Topics include CPR and first aid, health issues, safety issues, child abuse and neglect, and nutritional needs of children.

Prereqs: None

Coreqs: ECCE 1103

Provides student with an understanding of developmentally effective approaches to teaching, learning, observing, documenting and assessment strategies that promote positive development for young children. The course will enable the student to establish a learning environment appropriate for young children and to identify the goals, benefits, and uses of assessment in the development of curriculum for young children. Topics include observing, documenting, and assessing; learning environments; development of curriculum plans and materials; curriculum approaches; and instructional media.

Prereqs: Provisional Admission

Coreqs: None

Introduces the concepts related to creativity in art,music, movement and creative drama, and facilitating children's creative expression across the curriculum. Topics include concepts of creativity and expression; theories of young children's creative development; facilitation of children's creative expression, media, methods and materials across the curriculum; appreciation of children's art processes and products; appreciation of children's creativity in music, movement and dance; appreciation of children's creative expression in play and creative drama; and art and music appreciation.
ECCE
2201
3

Prereqs: ECCE 1103

Coreqs: None

Provides for the development of knowledge and skills that will enable the student to understand individuals with special needs and appropriately guide their development. Special emphasis is placed on acquainting the student with programs and community resources that serve families with children with special needs. Topics include inclusion/least restrictive environment (LRE), physical and motor impairments, gifted/talented, intellectual and cognitive disabilities, emotional and behavioral disorders, communication disorders in speech and language, autism spectrum disorders, visual impairments, deaf and hard of hearing, health impairments, multiple disabilities, and community resources.

 

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Applied Business Technology Degree

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Advisors

Marsha Dukes
Business Administrative Technology Coordinator
Office: Lowndes Hall, Room 7252
Phone: (229) 333-2100 ext.3047
Email:
Campus: Valdosta Campus

Christi Fletcher
Business Administrative Technology Instructor
Office: Lowndes Hall
Phone: (229) 333-2100 ext. 3053
Email:
Campus: Valdosta Campus

Linda Gelatt
Business Administrative Technology Instructor
Office: Room 104
Phone: (229) 549-7368
Email:
Campus: Cook Campus

Wayne McDuffie
Business Administrative Technology Instructor
Office: Irwin Hall, Room 8208
Phone: (229) 468-2236
Email:
Campus: Ben Hill-Irwin Campus

Jamie Schaeffer
Business Administrative Technology Instructor
Office: 160
Phone: (229) 468-2206
Email:
Campus: Coffee Campus

Danya Shealy
Business Administrative Technology Instructor
Office: Cook Campus
Phone: (229) 549-7368 ext. 7835
Email:
Campus: Cook Campus