Frequently Asked Questions

How do I get started? What should I do on the first day of class?

Complete the items on the Before You Begin Checklist. At a minimum, you need to login to your courses (cannot login until the first day of class), check BanWeb for your WGTC email address and verify your personal information is correct, and setup/check your WGTC email. Email the instructor to let him/her know that you that you are planning to take the course, you have successfully logged into the course, and the status of your books (you should have all required books/materials by the first day of the class). If you do not login to the course within the first three days, you will automatically be dropped from the class. Once inside your course, you will have instructions on how to begin. If you have problems logging into ANGEL, email immediately.

How do the courses work?

You will not have access to your online class until the first day of the semester. On the first day of class, you need to login to the learning management system and login to your class. All online, hybrid, and web-enhanced classes use ANGEL except math classes which are taken through CourseCompass/MyMathLab. If you have not done so already, review the ANGEL Orientation. After logging into ANGEL, read the Public Announcements and scroll down to the Courses nugget. Click on the course link to enter a course. Once inside the course, carefully read the course announcements. You will see tabs across the top that will allow you to navigate around your course. The calendar tab (if used by the instructor) will give you due dates. Click on the assignment for more information. Most of your academics (assignments and tests) will be found under the Lessons tab. Explore and carefully read all the information in the folders and links under the Lessons tab. You will also receive and submit assignments under this tab. You may be required to visit other web sites and even participate in online labs. You will be able to communicate with your instructor through e-mail and post questions and comments to your course's threaded discussion forum using the Communicate tab. A discussion forum allows you to hold virtual conversations with other classmates and your instructor without having to be online at the same time. The report tab will allow you to run a report and view your grades.

How much work is there in a typical course?

A typical course will involve 8-10 hours of work per week. You will need to expect to spend the same amount time online as you would in the face-to-face classroom.

How long do courses last?

Online courses begin and end following the same calendar as traditional, face-to-face courses. A semester is typically approximately fifteen weeks long. The course structure will require that students adhere to these schedules in order to successfully complete the course.  Some instructors/courses allow students to work ahead and others require that students stay on a week-by-week basis.

Do I have to be online at a specific time?

No, you will not have to be online at a specific time. Access your class when it’s convenient and from a place that's convenient! Learn what you want, when you want, from a location that's convenient to you. You choose the hour of the day (or night) to attend classes. Except for turning in assignments when they are due, your schedule is totally up to you. You must meet due dates! You can review lectures, ask questions, and participate in discussion groups at a time and from a place that's convenient to you.

How do I take tests?

Most tests are taken online. Once you are in your course, you will be able to look at the syllabus to find the method of testing used for your particular course. The tests can be multiple choice, true/false, short essay, or long essay in format. Tests may also be timed and graded automatically. Each course will be different in the type of tests required. Once completed, your instructor may provide feedback on your test through the course's grade book. Many classes do require you to take the final on campus or at an approved proctored site. Check your syllabus at the beginning of the course to determine if on-campus visits are required.

If I have problems in my class, what do I do?

Your instructor is your first contact.  The course syllabus will state the best way to contact your instructor.  If you have problems with your instructor that you cannot work out with your instructor, you may contact the dean for your program.

Can I take courses on-campus and online at the same time?

Yes, you can take on-campus and online courses at the same time. However, please remember that online courses are as rigorous as on-campus courses, and you should expect the same level of work or more.

Can I take more than one course at a time?

You can take up to the maximum number of courses recommended by your advisor but not to exceed 18-credit hours. However, these courses are as rigorous as on-campus courses, and you should expect the same level of work or more.

I have not heard from my online instructor. What should I do?

Login to your course(s). Your instructor should have an announcement on how to get started in the course. Also, check your WGTC student email. You may contact your instructor if you have any questions: Instructor Contact Information. You may also email

How do I login to my online course?

The web address for ANGEL is Student Usernames and Passwords are formatted as follows:

  • Username: 48_student id number (example: 48_910089735)
  • Password: 48_student id number

You will be prompted to change your password when you enter ANGEL. The new password you create does not have to begin with the 48_ and can be numbers, letters, or a combination of both. Please write down this password and do not share your password with anyone.

I do not see my question here. What are my options?

Students can direct questions to the appropriate WGTC department by clicking, emailing or phoning the department. The general telephone number for Wiregrass Georgia Technical College, Valdosta Campus is (229) 333-2100. The general telephone number for the Ben Hill-Irwin Campus is (229) 468-2000. The general telephone number for the Coffee County Campus is (912) 389-4300.

Additional questions and answers about technical support, admissions and registration, and online course navigation can be found at

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