Advisement and Retention

Welcome to the ARC!

While we are ONLINE, The ARC will be available virtually. Email us at; make a virtual advising appointment with your ARC advisor in myNavigate; or drop-in to our Virtual ARC Office (or call 408-418-9388 and when prompted enter the access code: 792 704 529)

You will enter a virtual lobby until it is your turn to see the ARC advisor. Please note that there may be a wait.

Some of the ARC advisors are also available for drop-ins:

You can also text your advisor! The text numbers are located towards the bottom of this page.

In support of the College’s mission, The ARC: An Advising and Retention Center for Students is dedicated to all aspects of student and institutional success by providing quality and proactive academic advising. The ARC promotes an atmosphere of student learning and success by maintaining professional values and commitments that support the greater good of the students, our colleagues, and the college. The ARC is committed to assisting students with achieving their academic and career goals by providing advising, academic counseling, career guidance, and serving as a resource center for current and potential students.

Academic advising provides students with the opportunity to meet with an advisor for the purpose of gaining assistance in planning their educational career, in learning neeThe ARC is An Advising and Retention Center for Studentsded skills for academic success, and in learning how to access the variety of resources and services available to them on the campus. Academic advising is a partnership between a student and an academic advisor to develop meaningful educational goals and plans that are consistent with the student’s personal values, interests and abilities. This is a collaborative approach in which the student and the advisor have clear responsibilities for ensuring the advising partnership is successful.

All students must meet with an advisor before registration each term. This is to help you stay on track to a timely graduation. We also encourage you to meet with your advisor once or twice a semester to explore big picture questions and goals.

Student Learning Outcomes for Academic Advising: As a result of actively participating in academic advising, students will:

  1. Understand program requirements, to include general education and occupational course requirements.
  2. Create an academic plan based on his or her goals and interests.
  3. Use advising technology to make advising appointments, register each semester, and communicate with advisor
  4. Utilize College resources and services to meet academic, personal, and career goals.
  5. Locate College policies and procedures regarding registration, academic standing, and student conduct.

For more information,
call 229-333-2100 ext. 2464


Ben Hill-Irwin Campus
Charles Harris Learning Center
Rooms 628A/628B
Mon-Thurs 8:00 a.m.-5:30 p.m.
Friday 8:00 a.m.-2:30 p.m.
(229) 468-2060

Coffee Campus
Room 127A
Mon-Thurs 8:00 a.m.-6:00 p.m.
Friday 8:00 a.m.-2:30 p.m.
(229) 468-2208

Cook Campus
By appointment only

Valdosta Campus
Berrien Hall, Suite 100
Mon-Thurs 7:30 a.m.-5:30 p.m.
Friday 7:30 a.m.-2:45 p.m.
(229) 333-2100, ext 2464

Got Questions? Email us at

Spring/Summer 2020 Dates: Registration is OPEN for Spring and Summer 2020 Semesters! Make your ARC appointment in myNavigate TODAY! Spring 2020 Semester classes start January 8 for full-term and January 21 for Spring Express. Tuition for Spring 2020 semester is due January 3. Summer 2020 classes start May 18 (tuition is due May 13). Complete your personalized To-Do list in myNavigate to make sure you are on track!

Wiregrass Tech Selected as a Charter Institution in National Cohort for Excellence in Academic Advising

Student Responsibilities:

  • Identify where to find program requirements, admission policies, and registration policies.
  • Understand and create an academic plan, to include semester course scheduling and registration.
    • Recognize schedule limitations before registering for classes.
    • Work with advisor as schedule changes, drops, withdraws are considered, before deadlines.
  • Identify the services and resources offered by various departments on campus.
    • Seek out services and resources as needed.
    • Proactively complete FAFSA and Foundation Scholarship applications.
  • Contact any member of ARC team via email, phone, in person, or text.
  • Actively use advising technology.
  • Make advising appointments in a timely manner.
  • Be prepared for advising appointments.
  • College and Program policies are subject to change. It is the student’s responsibility to check Wiregrass student email and the college website for corrections or updates to policies. Any changes will be posted on the College website.

Advising Checklist:

Ever wish you could manage your college to-do list straight from your phone? Navigate is now mobile! Just search “Navigate Student” in the App Store or Google Play Store. After all, life is easier when your to-dos are at your fingertips.
  • Consider career and educational goals
  • Schedule a Career Scope examination through the testing center if unsure
  • Complete To-Do items in my Navigate; to include but not limited to:
    • Complete FAFSA for the current year
    • Complete the Major Explorer
    • Identify schedule limitations and preferences
    • Opt-in to needed resources (i.e. VA, Special Pops)
  • Sign up for New Student Orientation
  • Review information on myCampus and ARC web pages
  • Sign into myEmail
  • Download Navigate Student and Wiregrass Mobile phone apps
  • Sign up to receive myConnect alerts
  • Obtain student ID and parking decal
  • Check myNavigate and academic calendar for advising, registration, and semester start date
  • Make Early Advise appointment Discuss academic and career goals with advisor
  • Review program requirements and create advisor-guided academic plan
  • Complete Blackboard Orientation if taking an online or hybrid class Check myEmail and myBlackboard on a regular basis Respond to advising campaigns Complete To-Do items in myNavigate
  • Check with Financial Aid and make arrangements to pay balance in full by the first day of the semester
  • Apply for Foundation Scholarships
  • Clear all registration holds Register and pay for classes
  • Purchase textbooks and supplies
  • Review the Code of Conduct and academic policies
  • Seek assistance from advisors, instructors, tutors, and other college resources as needed
  • See advisor for degree audit
  • Register for final semester
  • Apply for graduation - you must apply for graduation even if you do not plan to participate in the commencement ceremony

Advisor Role and Responsibilities:

  • Maintain confidentiality.
  • Be knowledgeable about and ensure students understand advising technology, academic programs, college policies and procedures, and graduation requirements.
  • Encourage and guide students to develop and pursue their goals and create an academic plan through graduation.
  • Refer students to appropriate campus resources.
  • Be accessible via phone, email, and by appointment and respond to students in a timely way.
  • Follow through on actions promised to students.
  • Recommend appropriate classes and describe catalog of record and other tools/resources to
  • Assist students in course selection and registration.
  • Collaborate with program faculty to ensure a smooth transition to the faculty advisor.


Any student experiencing academic difficulties in learning support, core, or certain entry level occupational courses may receive tutoring services. Wiregrass campuses now offer students FREE 24/7 LIVE online tutoring. The link to this site can be found on myCampus or Blackboard. Visit our face-to-face tutoring lab on the Valdosta Campus in Berrien Hall, room 350. If you are not on the Valdosta Campus and would like to speak to a Wiregrass tutor, contact us at


Paulette Brown
Advisement & Retention Center Specialist
Coffee Campus
Room 127B
O: (229) 468-2208
M: (912) 417-5289
Nyeasha Carter
Advising & Retention Center Specialist
Valdosta Campus
Berrien Hall, Room 100A
O: (229) 333-2100 ext. 3005
M: (229) 999-2027
Melissa Cleghorn
ARC Specialist
Ben Hill-Irwin Campus, Coffee Campus
Ben Hill-Irwin-Room 628B, Coffee C-Room 127C
O: (229) 333-2100 ext. 2221
M: (229) 490-4786
Mona Paulk
Executive Director for Academic Success
Ben Hill-Irwin Campus
Room 8202B
O: (229) 468-2102
M: (912) 244-8601
Camden Reynolds
ARC Specialist
Valdosta Campus
Berrien Hall, Room 100B
O: (229) 333-2100 ext. 3011
M: (912) 380-3287
Faith Spencer
Online Advising & Retention Specialist
Coffee Campus
O: (229) 468-2225
M: (912) 388-7114
Cypcyone Thomas
Advising & Retention Center Specialist
Valdosta Campus
Berrien Hall, Room 101
O: (229) 333-2100 ext. 2466
M: (229) 333-4052
Roy Warren
Dean for Academic Success
Ben Hill-Irwin Campus, Coffee Campus
Room 628 A
O: (229) 468-2060
M: (912) 250-7642
Brent Warren
ARC Specialist
Valdosta Campus
Berrien Hall, Room 104A
O: (229) 333-2100 ext. 2116
M: (912) 244-9124
Dr. Jammie Wilbanks
Associate Vice President for Academic Success
Valdosta Campus
Berrien Hall, Room 100
O: (229) 333-2117
Kayla Zackery
Advising & Retention Center Coordinator
Valdosta Campus
Berrien Hall, Suite 100
O: (229) 333-2100 ext. 2465
M: (229) 589-8280