Course Catalog

Dual Enrollment Help Desk Specialist - MOH1 Technical Certificate of Credit

Program Description: The Help Desk Specialist program teaches how to maintain and troubleshoot computer hardware and software and be a support person to handle calls from customers.

Locations Offered:
High School

Requirements:

  • Submit a completed application and application fee
  • Be at least 16 years of age
  • Submit official high school transcript or High School Equivalency transcript
  • Submit official college transcripts, if applicable
  • Present acceptable ACCUPLACER, ACT, ASSET, COMPASS, PSAT, or SAT scores or GED score of 165 or higher or have one of the following: an associate degree or higher or have a HOPE GPA of 2.6 after the completion of 10th grade. Documentation on a college transcript of successful completion of appropriate courses from a regionally accredited college or university may be accepted in lieu of test scores.
Curriculum
General Core Courses 3
MATH 1012 Foundations of Mathematics 3
Occupational Courses 25
CIST 1001 Computer Concepts 4
CIST 1122 Hardware Installation and Maintenance 4
CIST 2130 Desktop Support Concepts 3
Choose One of the Following (3 Hours) 3
COLL 1010 College and Career Success Skills 3
COMP 2000 Intro. to Technology and Computer Application 3
Occupational Elective - Choose One of the Following (4 Hours) 4
CIST 1401 Computer Networking Fundamentals 4
CIST 2441 Network Home and Small Business 4
CIST 2451 Cisco Network Fundamentals 4
XXXX xxxx CIST Operating Systems Elective (3 Hours) 3
XXXX xxxx Occupational Elective (4 Hours) 4

Up one level
Programs of Study