Course Catalog

Personal Effectiveness in Customer Service MKTG 1165

1 Credits

Weekly Contact Hours: Lecture - 1 Lab 2 - 0 Lab 3 - 0
Pre-requisite(s): MKTG 1164
Co-requisite(s): None

Provides students with skills that will allow them to present a positive image to both co-workers and customers. Topics include: personal wellness and stress management, positive image, and job interview skills.


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